- Incazelo yokuxhumana kweqembu njengenqubo exhumanayo ebalulekile ekuthuthukiseni izibopho zomphakathi nezobungcweti.
- Ukuhlaziywa kwezinjongo nezinhloso ezahlukahlukene, kusukela ekukhuliseni uzwela kuya ekufezeni imigomo ehlangene.
- Ukwehlukaniswa kwamasu nezindlela zokuxhumana, kusukela engxoxweni yobuso nobuso kuya kumathuluzi edijithali anamuhla.
- Izici ezibalulekile zokukhetha izindlela ezifanele kakhulu ngokwephrofayili yeqembu kanye nendawo ezungezile.
Cishe uke wema ukucabanga ngendlela ulwazi oluhamba ngayo uma unabanye abantu. Ukuxhumana kweqembu akukhona nje ukukhuluma phakathi kwenu; kuyinqubo eyinkimbinkimbi, exhumanayo lapho abantu abathathu noma ngaphezulu beshintshana khona ngemiyalezo ukuze baxhumanise noma babelane ngemibono. Lesi simo siyitshe lesisekelo sanoma yisiphi isakhiwo—kungaba umndeni, ibhizinisi elincane, noma uhulumeni—ukuze sisebenze njengewashi.
Ukwazi lobu buciko akulula, njengoba kuncike ezintweni eziningi eziguquguqukayo, kusukela kuthoni yezwi kuya kwesikhulumi sobuchwepheshe esisetshenziswayo. Kuwo wonke lo mbhalo, sizohlola kahle ukuthi buyini , inhloso yalo, kanye namasu asebenza kahle kakhulu ukuqinisekisa ukuthi imiyalezo ayilahleki futhi iqembu liqhubekela phambili ndawonye.
Izinhloso nemigomo yokusebenzisana ngokubambisana
Uma sihlangana nomgomo ofanayo, akubanga ngengozi. Ngokuvamile, inhloso ukukhuthaza umuzwa wokuba yingxenye , lowo muzwa "wethu" owenza abantu bazizwe bebalulekile futhi beshukunyisiwe. Ngaphezu kwalokho, lezi zindlela zilungele ukuhlola ukucabanga okujulile nokukhuthaza abahlanganyeli ukuba balalele ngempela omunye nomunye.
Ngokombono womuntu, inhloso ukukhuthaza uzwela nokubambisana , ukusiza umuntu ngamunye ukuba aveze izimfanelo zakhe ezinhle kakhulu, njengokuzimela kanye nobuciko. Futhi kuyithuluzi elinamandla lokubhidliza izithiyo zengqondo, njengokwesaba ukwenqatshwa noma lezo zinkinga zokuphakama nokungazethembi ngezinye izikhathi ezisivimbayo. Ezimweni ezithile, njengeqembu lokusekelana, umgomo ukwabelana ngezimo zengqondo ezinhle zokunqoba ukuhlukumezeka noma umlutha ndawonye.
Izindlela kanye nezinhlobo zokuxhumana eqenjini
Akukhona nje ukukhuluma ngenxa yokukhuluma; kunezindlela ezahlukene kuye ngokuthi sifuna ukufezani. Okokuqala, kukhona ukuxhumana ngamazwi , okuqondile kakhulu futhi okusivumela ukuthi sidlale ngezwi nangevolumu ukuze sigcizelele okubalulekile. Bese kuba nokuxhumana okungenazwi , lapho kwenzeka khona umlingo ongabonakali: isenzo, ukubukeka, noma ngisho nokuthula kungasho amazwi angaphezu kwenkulungwane futhi kusisize sifunde isimo sengqondo seqembu.
Ngokufika kobuchwepheshe, ukuxhumana nge-elekthronikhi sekuyinto ebalulekile. Yilapho izinkundla, amanethiwekhi omphakathi, kanye ne-imeyili kudlala khona indima, okuvumela amaqembu amakhulu ukuthi abambisane kungakhathaliseki ukuthi akuphi. Singakwazi ukuhlukanisa phakathi kokuxhumana okuqondile , lapho sibhekene ubuso nobuso ngaphandle kwezikrini phakathi, kanye nokuxhumana okubonakalayo , okusebenzisa umlingo womsindo nevidiyo ukulingisa ukuxhumana ubuso nobuso.
Ngaphakathi kwale ndlela yedijithali, izingxoxo zevidiyo kanye nemiyalezo esheshayo (njengeMicrosoft Teams) kuyagqama, okwenza kube lula ukwenza izinqumo ngokuvumela ukwabelana ngamafayela ngesikhathi sangempela. Ngakolunye uhlangothi, i-imeyili isalokhu iyithuluzi eliyinhloko lokubhala ngokusemthethweni amaphrojekthi noma ukuthumela izibuyekezo ezinemininingwane.
Amasu athile ngesimo ngasinye
Kuye ngokuthi yini esiyifunayo, amanye amathuluzi asebenza kangcono kunamanye. Uma umgomo uwukujula esihlokweni, amasu okufunda ayisihluthulelo, njengokuhlanganisa ochwepheshe ukuze bafinyelele iziphetho ezifanayo noma ukusebenzisa indlela ethandwayo yokucabanga ukuze kuxazululwe ingxabano.
Ukuze sisakaze ulwazi, sikhetha amasu okwethula , ahlanganisa izingxoxo, izingqungquthela, kanye nama-roundtable. Kulezi zimo, ochwepheshe babelana ngokutholakele kwabo, futhi yize kungaba nomphathi, ukugxila okuyinhloko ukugeleza kolwazi lobuchwepheshe. Uma sifuna okuthile okuguquguqukayo, amasu okuxoxisana noma okuxoxisana nawo avumela iqembu ukuthi libuze uchwepheshe noma amaqembu amancane ukuthi akhe ingxoxo ekhululekile nevulekile, engenakwahlulela.
Uma izinto ziba nzima kakhulu, amasu okuxoxisana kanye nengxoxo ayaqala ukusebenza . Indima yomqondisi ibalulekile lapha, njengoba egcina ukuhleleka futhi eqinisekisa ukuthi akekho olawula ingxoxo. Okokugcina, sinezindlela zokwenza idrama , njengokulingisa indima, ezinhle kakhulu zokuthuthukisa uzwela ezindaweni zokwelapha noma zenhlalo ngokusebenzisa izimo zangempela.
Izihluthulelo zokukhetha amandla afanele
Awukwazi ukuhamba ungaboni; ukuze inqubo ingaphumeleli, izici eziningana kumele zihlaziywe. Eyokuqala yimigomo emisiwe : akufani nokufuna ukusabalalisa okutholwe ngokwesayensi njengoba kunjalo ngokwenza ukwelashwa kosizi. Esimweni sokuqala, singasebenzisa ingqungquthela, kanti kwesesibili, umbuthano wengxoxo.
Kudingeka futhi sicabangele ukuthi obani abakha iqembu. Ukwakheka kweqembu (ubudala, ubulili, izintshisekelo, kanye nokuhlangenwe nakho) kunquma ukuthi sidinga iqembu elifanayo noma elihlukahlukene ukuze kuthuthukiswe ingxoxo. Ubukhulu beqembu bungenye iphuzu elibalulekile; ikomidi elincane likhuthaza ukwethembana, kuyilapho iqembu elikhulu liletha imibono ehlukahlukene kakhulu.
Indawo ezungezile nayo ibalulekile. Indawo ebonakalayo kufanele ihambisane nomyalezo; isibonelo, ukuze sixoxe ngezihloko ezibucayi, sidinga umoya ozolile nowamukelayo. Okokugcina, asinakukhohlwa ikhono lomqondisi . Kuye ngobunzima besihloko, sizonquma ukuthi kuyadingeka yini umhlahlandlela ochwepheshe noma ukuthi iqembu livuthiwe ngokwanele yini ukuzilawula ngaphandle komuntu ohola ingxoxo.
Indlela yokuthuthukisa ukusebenza kahle kweqembu
Ukuze ukuxhumana kungapheli, amaqhinga athile ayadingeka. Ukudala indawo ehlanganisa wonke umuntu kubalulekile ukuze abantu bangesabi ukukhuluma ngemicabango yabo. Ngaphezu kwalokho, ukusebenzisa impendulo yengxoxo kunconywa kakhulu , ukuhlanganisa imibono ekhulunywayo nebhaliwe ukuqinisekisa ukucaca nokunikeza iphuzu elihambisanayo lokubhekisela.
Elinye isu eliphumelelayo ukuchaza izindima nemithwalo yemfanelo kusukela ekuqaleni, ukuze wonke umuntu azi ukuthi yini elindelekile kuye futhi ukungaqondani kuyagwenywa. Imisebenzi yokwakha amaqembu , kusukela emidlalweni yebhodi kuya ezinseleleni zomzimba, nayo iyasiza kakhulu, ikhulisa umoya weqembu. Futhi, vele, kubalulekile ukuqaphela ithoni yezwi nolimi , ugweme amagama anzima obuchwepheshe ukuze umyalezo ufinyeleleke kuwo wonke umuntu.
Ukuze sikwenze kube lula lokhu, sinezibonelo ezifana nama-webinar , lapho isikhulumi sixhumana khona nezilaleli zedijithali, noma i-e-learning , lapho uthisha nabafundi bakha khona uhlelo lokufunda olusebenzayo ngezinsiza zedijithali kanye nezethulo ezikhangayo.
Ikhono lokuvumelanisa amathuluzi okuxhumana nesimo kanye nabantu abathintekayo yilona elenza umehluko phakathi kweqembu elihlala ndawonye kanye neqembu elichuma ngempela. Ngokulinganisela izinhloso, umzila ofanele, kanye nokuphathwa kwezinsizakusebenza zabantu ngokusekelwe kuzwela nokucaca, kungenzeka ukuthuthukisa kokubili ukusebenza kobungcweti kanye nenhlalakahle engokomzwelo yawo wonke amalungu.